Privacy Policy

Effective Date: [5/20/2025]

DJX Canada (“we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you interact with us—whether through our website, booking services, or event-related communication.

‍Address:
DJX Canada
356 Sawyer Rd
Oakville, ON L6L 3N7
📧 Email: info@djxcanada.com

1. Scope of This Policy

This Privacy Policy applies to all personal information collected through:

Our website (www.djxcanada.com)
Inquiries, bookings, or communication regarding:
DJ services for personal or public events
Lighting and sound production
Corporate and branded event services
Social media interactions
Event-related forms or agreements

2. Information We Collect

We may collect the following types of personal and business-related information:

Information You Provide Voluntarily

Name, email, phone number
Event details (type, date, venue)
Service preferences
Billing or payment details (via secure third-party processor)
Business name, job title (for corporate bookings)

Automatically Collected Information

IP address, browser type, device info
Pages visited and time spent on our website
Cookies and analytics data

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Photos or videos captured at events (used with consent)
Social media tags or posts referencing DJX Canada

3. How We Use Your Information

We use the data we collect to:

Respond to inquiries and provide quotes
Manage event logistics and service delivery
Customize services for weddings, parties, or corporate functions
Send event confirmations, invoices, or updates
Improve website performance and user experience
Send occasional marketing communications (with opt-out options)

4. Legal Basis for Collection (PIPEDA Compliance)

Under Canadian law, we only collect personal data with your knowledge and consent, and only for the purposes identified at the time of collection or as otherwise permitted by law.

5. Disclosure of Information

We do not sell or rent your personal data. However, we may share information with:

Trusted third-party service providers (e.g., payment gateways, venue tech teams)
Subcontractors involved in your event (with confidentiality agreements)
Government agencies or law enforcement, if legally required

6. How We Protect Your Information

We take data security seriously and implement appropriate safeguards such as:

Secure servers and password protection
Encrypted communication channels (SSL)
Limited access controls for sensitive data
Regular system and process reviews

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but strive to protect your information with industry best practices.

7. Your Rights and Choices

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate or outdated information
Withdraw consent or request deletion of your data (subject to legal and contractual obligations)
Opt out of marketing emails at any time via the unsubscribe link

To exercise these rights, contact: info@djxcanada.com

8. Cookies & Website Analytics

We use cookies and tracking tools like Google Analytics to:

Understand website traffic and behavior
Improve website performance and content
Provide a personalized browsing experience

You can disable cookies through your browser settings, but some features may not work properly.

9. Third-Party Services and Links

Our website may include links to other websites (e.g., event partners, social media). We are not responsible for the privacy practices or content of those sites. Please review their policies separately.

10. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect data from minors. If we become aware of such data collection, we will take immediate steps to delete it.

11. Photo and Media Consent

We may capture or receive photos and videos from events to showcase on our website or social media. We will always request verbal or written permission prior to using media where individuals are identifiable.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” Continued use of our services or website constitutes your agreement to the updated policy.

13. Contact Us

If you have any questions or concerns about this policy or our data handling practices, reach out to:

‍DJX Canada
📍 356 Sawyer Rd, Oakville, ON L6L 3N7
📧 info@djxcanada.com